EP02 – Creating a Culture of Innovation Through Technology and Collaboration
Life at Scale was joined by Hinesh Chauhan, the Chief Information Officer of TAL Australia and Arindam Ghosh, Chief Technology Officer, Head of Corporate Strategy and Digital at Star Union Dai-ichi Life Insurance Co.
Topics that we discussed
Technology should be viewed as an enabler and not a solution unto itself. True innovation comes from understanding and simplifying business processes, not just from technological prowess.
The necessity of cross-functional collaboration in driving innovation. A multidisciplinary approach ensures that the solutions developed are not only technologically sound but also aligned with business needs and market realities.
The importance of keeping the customer at the center of technological innovations.
Why the importance of resilience and adaptability despite challenges is a common thread in successful tech and innovation leadership.
The role of emerging technologies, particularly AI, in transforming the workplace. Allowing employees to experiment with emerging technologies democratizes technology usage and fosters a culture of innovation.
Our Guests
Our Guests
Hinesh Chauhan
Chief Information Officer of TAL Australia
Hinesh Chauhan, with over 20 years in financial services and technology, joined TAL in 2018 and became Chief Information Officer in 2023. He oversees technology delivery, architecture, and initiatives like the acquisition of Westpac BTLife and the development of TAL Connect. His expertise includes business and IT strategy, M&A, and digital engineering, backed by a BCom and B.Sc from the University of Sydney.
Arindam Ghosh
Chief Technology Officer, Head of Corporate Strategy and Digital at Star Union Dai-ichi Life Insurance Co.
Arindam Ghosh is a senior executive with over 24 years of experience in P&L management, COO, CTO/CIO, and CRO roles at renowned companies such as Altisource, GE Capital, and Citibank. His expertise spans Consumer and Commercial Portfolio Management, Risk Management, Debt Rating, and Technology Infrastructure in Banking and Financial Services. He hold advanced credentials from Dartmouth College, GE Crotonville, and the Indian Institute of Management, Calcutta. A results-oriented leader, he excels in strategic planning and managing complex projects in dynamic environments.
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